Frequently Asked Questions

Q: When will I receive my order?

A: You can expect a shipment notification within 7-10 business days, unless it's a custom jersey order--then you can expect a shipment notification within 3-4 weeks.

Return Procedure

Q: I received my order and it doesn't fit/something is wrong with it. Can I return or exchange it?

A: We can only return/exchange NON-CUSTOM orders. We CANNOT exchange or return any custom jersey orders. Please send an email to abbyc@adprosports.com and follow the below procedure:

  • Merchandise must be returned in NEW condition.
  • All labels, tags, or other items that came with the product must be returned with the item
  • Please include a note with an explanation with the item
  • Send returns to:

    ADPRO Sports
    C/O Returns Department
    55 Amherst Villa Rd 
    Buffalo NY 14225

  • Shipping charges are not refundable.
  • Exchanges and refunds will be processed upon receipt of your return.